Privacy Policy

Effective Date: 11 October 2025

At LetsGo.om, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our website or services.

1. Information We Collect

• Personal Details: Name, email address, phone number, and payment details when you make a booking.
• Payment Information: Payments are processed securely through the Thawani payment gateway.
• Technical Data: IP address, browser type, device information, and pages visited.

2. How We Use Your Information

• To process bookings and payments securely
• To communicate booking confirmations and updates
• To improve our website and services
• To meet legal and regulatory requirements
• To protect against fraud and misuse

3. Legal Basis for Processing

• Consent: When you provide information voluntarily
• Contract: To fulfill travel bookings and services
• Legal Obligation: Compliance with applicable laws
• Legitimate Interest: Improving services and security

4. Third-Party Services

• Thawani Payment Gateway for secure transactions
• Analytics tools to improve website performance

We do not sell, rent, or trade your personal information to third parties.

5. Cookies

Our website may use cookies to ensure proper functionality and improve user experience. You can manage cookies through your browser settings.

6. Data Security

• Secure storage of personal information
• Restricted access to authorized staff only
• Regular monitoring for security risks

While we take reasonable measures to protect your data, no system is completely secure.

7. Your Rights

You may request access, correction, or deletion of your personal data, subject to legal requirements.

8. Data Retention

We retain personal information only for as long as necessary to provide services or comply with legal obligations.

9. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be published on this page.

11. Contact Us

LetsGo.om
Email: info@letsgo.om
Location: Muscat, Oman